Looking at the content found relevant to aviation on mediawebsites these days, it really remains a question, what is so wrong with all these
companies suffering loss. Come on, 2 of them earn profit, 2 are in near break-even points and 2 of them have almost vanished in air (oh, not in air!)
Primarily, there are 6 major airlines in India carrying
passenger traffic. Viz., Air India, Jet Airways, IndiGo, SpiceJet, Kingfisher
and Go Air.
Air India, being a government owned entity is no doubt in
loss and would continue to be as long as it is with government. Kingfisher has
not witnessed a single quarter of profit but has dare to touch new heights by
introducing international flights and aplenty of in-flight entertainment. On the
contrary, the more quarters people have, United Spirits and United Breweries
experience a great quarter! :D
IndiGo, GoAir are not publicly listed entities and thus, all
their profit reports are to be taken with a pinch of salt.
SpiceJet and Jet Airways, are on and off with profits and loss like
heads and tails every quarter. However, I do not understand with all of them
hiring IIM grads, what really goes wrong? Aviation is oft discussed industry in
B-Schools across the globe. SouthWest Airlines and RyanAir case studies are
something that every MBA grad has gone through.
Image Credit: The 2010 Photography Project |
Just to answer a simple question, what are the critical
success factors for an airline? It would boil down to following things:
Low turnaround time: i.e. The
airlines should be in air for maximum time possible which brings in revenue.
Minimum time parked in hangars at airports means lesser charge to be paid to
airport.
Higher Occupancy: Yes,
the aircraft needs to be in air for maximum time possible, but of course, with
maximum passengers in it. If it starts flying with lesser number of passengers,
imagine the kind of boomerang it would be in terms of revenue!
Sure, there are many other best practices that these
airlines could follow learning from there western counterparts. But, it is more
of a will than anything else!
Howsoever good practices these airlines would follow, there
are problems in the external environment that they face. We must discount all Indian
airlines for this. Their costs are definitely one of the highest in the world (jet fuel is costliest in India) and they are in pursuit of offering one of the lowest costs in the world.
Some best practices followed globally in the airline
industry would be followed in a different article. However, having the same
kind of aircraft, smart employee management, no complication of classes,
minimum weight on aircraft, using smaller airports for saving cost (not
applicable in India though), collecting waste from customers, one flight going
to multiple destinations, low turnaround time, timeliness, high occupancy with
help of codesharing, lease of aircraft, total productive maintenance, etc.
would be helpful for any airline. I would love to elaborate on this in a
different article.
BTW, based on any random parameters of your choice, who is
your favourite airliner? I personally love Jet Airways. Be it JetKonnect, JetLite
or the usual Jet Airways flight, I do not differentiate much. IndiGo is a
public favourite but I find it the best one among all the low cost ones. Indigo
and SpiceJet give a feel of travelling in a government state transport bus,
Jet, Air India and Kingfisher give a very good feel and GoAir does not make you
feel that you are travelling in a low cost carrier. But, Jet Airways gets the
vote for service, convenience and one of the most aesthetically appealing
(the image does some justice probably) air hostesses! :D
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